• 1.1. Users: The Website is accessible to visitors/non-registered users, registered users and medical practitioners. "Registered Users" are people who have registered for an account on the Website by providing medcare with required information and who can also log in to the Website by providing their username and password. "Non-Registered Users" are visitors who are not registered with the Website but may access information on the Website. Certain features of the Website are available to Registered Users only. "Medical Practitioners" are duly qualified members of the medical profession and (a) with whom Registered Users can book appointment using the Website or (b) who can provide information to questions raised by Registered Users or (c) with whom Registered Users can consult privately with respect to their queries or d) who can generate and provide health related information and education material for general use of Registered Users.
  Registered Users, Non-Registered Users and Medical Practitioners shall collectively be referred to as Users

• 1.2. Features of the Website: The Website offers the following features
  a) For Registered Users

  • i. Platform for obtaining general and preliminary information from the Medical Practitioner concerning a health related question: You may ask any health related questions on the Website and obtain preliminary and generic information to such question from a Medical Practitioner.
  • ii. Platform for viewing general and preliminary information of the Medical Practitioner on questions submitted by other Registered Users: You may read this information provided by a Medical Practitioner to questions submitted by other Registered Users on the Website.
  • iii. Platform to schedule an appointment with the Medical Practitioner: You may use Website to schedule an appointment with the Medical Practitioner.
  • iv. Platform for private interaction with the Medical Practitioner: You may interact with the Medical Practitioner privately on the chat feature available on the Website or via the phone or through the mobile app which the Website may provide after paying consultation fee to the Medical Practitioner.

  b) For Non-Registered Users

  • i. Access to Medical Practitioner Profiles: Depending on the extent of information shared by Medical Practitioners at the time of registration with the Website, the Medical Practitioner’s profile contains their name, qualifications, experience, specialization, consultant fees, personal statement, education, professional memberships etc. These can be accessed by you. The Website offers various search features to help you access Medical Practitioner profiles.

  c) For Medical Practitioners

  • i. Platform to create a public profile: You may upload your profile containing your name, qualification, experience, specialization, consultation fees, personal statement, education, professional memberships etc. on the Website. Your profile is accessible to all Registered as well as Non-Registered Users.
  • ii. Platform for private interaction: You may use the Website or medcare Doctor App for private interaction with Registered Users. In case of private interaction, you may exchange texts, images, videos over the chat feature of the platform and communicate through other means deemed permissible by medcare, such as telephone calls.
  • iii. Platform to answer questions to health related questions submitted by Registered Users: You may provide your preliminary and general information to health related questions submitted by Registered Users.
  • iv. Platform to publish Doctor-contributed health related information and education material: You may contribute health related information and education material which MedCare’s editors may, with or without modification, at its sole discretion, publish on the Website.

• 1.3. Types of content on the Website
  The various types of content available on the Website is categorised as follows

  • 1.3.1. Content provided by Registered Users including questions provided by Registered Users and interactions in the course of private interactions with Medical Practitioners ("User Content").
  • 1.3.2. Content provided by Medical Practitioners including health-related information and educational material; and information provided through responses to questions asked by Registered Users ("Medical Practitioner Content").
  • 1.3.3. Content which medcare has generated or procured for the Website ("medcare Content").

• 2.1. Use by all Users (Registered, Non-Registered User and Medical Practitioners)

  • 2.1.1. You will use the Website and its features only in relation to and in compliance with all applicable GCC laws. You will not use this Website or any feature provided by the Website for any purposes not intended under this Agreement.
  • 2.1.2. You will not deliberately use the Website in any way that is unlawful or harms medcare, its directors, employees, affiliates, distributors, partners, service providers and/or any User and/or data or content on the Website.
  • 2.1.3. You understand that as part of your registration process as well as in course of your use of the Website, you may receive SMS messages from medcare on your registered mobile number. These messages will relate to your registration, transactions that you carry out through the website and any such information found suitable of your attention by medcare. Please note that medcare will send these SMS messages only to the mobile number that you provide on the Website. It is your responsibility to ensure that you provide the correct number for the transaction you wish to enter into. Further, medcare may also send notifications and reminders to you with respect to appointments scheduled by you for the features that you may be using on the Website. You hereby consent to receive such messages from medcare.
  • 2.1.4. By using the website and/or registering yourself at medcare you authorize us to contact you via email or phone call or SMS and offer you services for the product you have opted for, imparting product knowledge, offer promotional offers running on website, for which reasons, personally identifiable information may be collected as detailed below. And irrespective of the fact if you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from medcare & associate partners for the above mentioned purposes.

• 2.2. Use by Registered User

  • 2.2.1. You acknowledge that this Website is an informative platform only. medcare and this Website are not in the business of providing healthcare services or hospital services.
  • 2.2.2. We encourage ‘You’ to independently verify any information ‘You’ see on the Website including information provided by a Medical Practitioner. You will use the Website and the features provided by the Website only in relation to and in compliance with all applicable GCC laws. You will not use this Website or any feature provided by the Website for any purposes not intended under this Agreement.
  • 2.2.3. The Website allows you to select and schedule appointments with Medical Practitioners. In doing so, medcare can help by providing you with lists and/or profile previews of Medical Practitioners who may be suitable to deliver the health care services that you are seeking based on information that you provide to medcare (such as area of specialty and geographical location).

  • 2.2.4. Please note that medcare

    • i) does not recommend or endorse any Medical Practitioners mentioned on the Website, and
    • ii) does not make any representations or warranties with respect to Medical Practitioners or the quality of healthcare services they may provide, and
    • iii) does not grade physicians.
  • 2.2.5. You will obtain all relevant consents and approvals prior to posting or providing any User Content.
  • 2.2.6. You may schedule an appointment on the Website on behalf of your children, family members and friends. However please note that you will be solely responsible for any activity that is undertaken through his/her account on behalf of his/her family members and friends.
  • 2.2.7. You have the option of uploading your identifiable health information including physical, physiological and mental health condition, and medical records and history on the Website which may be accessed by the Medical Practitioner at the time of private interactions via the Website.
  • 2.2.8. medcare will levy a fee for each private interaction that you have with a Medical Practitioner through the Website. medcare will also collect the consultation fee payable to the Medical Practitioner in advance and on their behalf and pay it to the Medical Practitioner.
  • 2.2.9. You may not use the Website to order medicines.
• 2.3. Use by a Non-Registered User
  • 2.3.1. medcare will provide you with lists and/or profile previews of Medical Practitioners based on information that you provide to the Website’s search features (such as area of specialty and geographical location). Please note that medcare
    • i) does not recommend or endorse any Medical Practitioners mentioned on the Website; and
    • ii) does not make any representations or warranties with respect to these Medical Practitioners or the quality of the healthcare services they may provide
• 2.4. Refund Policy for Paid Consults
  • 2.4.1. In case a Medical Practitioner is not available to respond to a paid consult, you may report the issue to medcare and request for cancellation, post which medcare will process the refund amount equalling to the total actual amount paid by you.
  • 2.4.2. In the event it is proved that a Medical Practitioner has acted in a manner that is against any applicable laws, medcare shall provide complete refund to you, subject to investigation undertaken by medcare.
  • 2.4.3. In the event it is proved that you have MedCaren strated an abusive nature during the consult, you shall not be eligible for any refund and medcare/Medical Practitioner shall be entitled to take any legal action as applicable.
  • 2.4.4. You are allowed a period of seven (7) days to report any consult as incomplete or unsatisfactory, and request for a refund. No refund requests shall be entertained thereafter.
  • 2.4.5. You can request a refund from your consult chat screen or by sending us an email at info@medcare.com
  • 2.4.6. In the event medcare establishes that your refund claim meets the above conditions, medcare shall process the refund accordingly and the money will be refunded to you within three (3) working days from the day refund has been approved from medcare.

• 3.1. MedCare’s role is limited to a) providing a platform for hosting and publishing User Content and Medical Practitioner Content b) providing a platform for Registered Users to raise health related questions and Medical Practitioner’s to provide preliminary and general information to questions c) providing a platform for private interaction between Registered User and the Medical Practitioner d) providing a platform to find Medical Practitioners based on Registered User’s inputs and Medical Practitioner profiles created by Practitioners themselves and e) providing a platform for Registered Users to order Medicines f) facilitating collection and disbursal of consultation and service fees for Practitioners.
• 3.2. MedCare’s role is that of an "intermediary" as defined under the Information Technology Act, 2000 and the rules thereunder. Being an intermediary, medcare has no responsibility and / or liability in respect of the content and transactions on the Website including any User Content, Medication or Medical Practitioner Content , information provided by Medical Practitioners, interactions between Medical Practitioners and Users.
• 3.3. medcare does not have the obligation to pre-screen or monitor User Content, Medication Content or Medical Practitioner Content at any time. However medcare may elect to monitor any User Content or Medical Practitioner Content and remove any User Content and Medical Practitioner content from the Website if medcare determines in its sole discretion that such User Content and/or Medical Practitioner Content is in violation of this Agreement or any applicable law and best practices. Where medcare removes any User Content or Medical Practitioner Content from the Website, medcare will make reasonable efforts to inform the User or Medical Practitioner who had posted such User Content or Medical Practitioner Content respectively. Such actions do not in manner negate or dilute MedCare’s position as an intermediary or impose any liability on medcare with respect to User Content and/or Medical Practitioner Content.
• 3.4. If medcare suspects any illegal, wrongful or fraudulent activity on the Website by any Registered User, Lab or Medical Practitioner, notwithstanding any other rights medcare may have, medcare reserves the right to inform the relevant government or law enforcement authorities. medcare will cooperate in all investigative procedures or requests for access / information initiated by any such government or law enforcement authorities.
• 3.5. medcare does not endorse or influence control over any particular branch of medicine, theory, opinion, viewpoint or position on any topic.

• 4.1. You may be provided with links on the Website that direct you to third party websites / applications / content or service providers, including advertisers and e-commerce websites (collectively "Third Party Websites").
• 4.2. medcare does not endorse any Third Party Websites that you may be directed to from the Website.
• 4.3. Links to such Third Party Websites are provided for your convenience only. Please exercise your independent judgment and prudence when visiting / using any Third Party Websites via a link available on the Website. Should you decide to click on the links to visit such Third Party Website, You do so of your own volition. Your usage of such Third Party Websites and all content available on such Third Party Websites is subject to the terms of use of the respective Third Party Website and medcare is not responsible for your use of any Third Party Websites.

• 5.1. medcare respects the intellectual property rights of others, and We expect the same from You. The Website, User Content, Medical Practitioner Content, Medication Content and the medcare Content are protected by applicable intellectual property laws of GCC region.

• 5.2. MedCare’s Rights to the Website and medcare Content

  • 5.2.1. All intellectual property in and to the Website, any software, techniques and processes used in connection with the Website, belongs exclusively to medcare or its licensors. Through Your use of the Website, by no means are any rights impliedly or expressly granted by medcare to you in respect of such works.
  • 5.2.2. medcare and/or its licensors assert all proprietary rights in and to all names and trademarks contained on the Website. Notwithstanding the generality of the foregoing, the name, "medcare" is the trademark and copyright (or any other intellectual property right) of medcare and/or its licensors. Any use of the MedCare’s trademarks or copyright, unless otherwise authorized in a written agreement, will constitute an infringement upon the trademark and copyright (or any other such intellectual property right) of medcare and may be actionable under the applicable laws.
  • 5.2.3. Except as stated otherwise in this Agreement all medcare Content (including all intellectual property rights to such content) is owned exclusively by medcare and/or its licensors.
  • 5.2.4. When you use the Website in accordance with this Agreement, a limited royalty-free right is granted to you by medcare to use medcare Content for personal and non-commercial use in the GCC region for the time that you are either a Registered User or a Medical Practitioner or for the time that you make use of the Website, whichever is less.
  • 5.2.5. Unless explicitly stated herein, nothing in this Agreement shall be construed as conferring on You any license to intellectual property rights, whether by estoppel, implication, or otherwise.
  • 5.2.6. Unless expressly authorized by medcare, you agree not to reproduce, modify, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of the medcare Content, in whole or in part, by any means. You must not remove or modify any copyright or trademark notice, or other notice of ownership.

• 5.3. Rights in User Content And Medical Practitioner Content

  • 5.3.1. You agree that you are the owner of all rights (including all intellectual property rights) in the User Content (in case you are a Registered User) or Medical Practitioner Content (in case you are a Medical Practitioner) that you post on the Website or provide to medcare.
  • 5.3.2. You hereby grant medcare a perpetual, non-revocable, worldwide, royalty-free license to make use of such User Content (in case You are a Registered User) or Medical Practitioner Content (in case you are a Medical Practitioner) including the right to copy, distribute, display, reproduce, modify, adapt, the User Content or Medical Practitioner Content, as the case may me, and create derivate works of the User Content or Medical Practitioner Content, as the case may be.

• 6.1. We may collect various personal information from you when you use the Website and or the features provided by the Website.
• 6.2. Our Privacy Policy available at www.medcare.com/privacy-policy sets out our policy with respect to the collection, storage, use, transfer and protection of any such personal information.
• 6.3. When you select the 'I accept' or 'I agree' tab at the time of registering or otherwise provide your personal information, you specifically consent to our Privacy Policy.
• 6.4. medcare may disclose your Personal Information in accordance with applicable law.

• 7.1. Interaction with Medical Practitioners on the Website

  • 7.1.1. You understand and agree that any interactions and associated issues with the Medical Practitioner (s) on the Website, is strictly between you and the Medical Practitioner (s). You shall not hold medcare responsible for any such interactions and associated issues. medcare is not involved in the providing any healthcare or medical advice or diagnosis and hence is not responsible for any outcome between you and the Medical Practitioner you interact with. If you decide to engage with a Medical Practitioner to provide medical services to you, you do so at your own risk.
  • 7.1.2. The results of any search you perform on the Website for Medical Practitioners, or provision of access to any Medical Practitioner on the basis of ‘Your’ specific request, should not be construed as endorsement by this Website of any such particular Medical Practitioner. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise of the Medical Practitioner. The search results are based on an object computer algorithm.
  • 7.1.3. medcare shall not be responsible for any breach of service or service deficiency by any Medical Practitioner.
  • 7.1.4. We can neither assure that all transactions on the Website will be completed nor do we guarantee the ability or intent of a Medical Practitioner to fulfil their obligations in any transaction. We advise you to perform your own investigation prior to selecting a Medical Practitioner. nbsp;
• 7.2. Clinical Support Information: We may provide information to assist you in clinical decision-making. This may include information and reminders concerning drug interactions, medications, allergies, dosages, as well as general health-care related information and resources. The information and materials available through the Website are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis or treatment, or to substitute professional judgment. Information that may be placed on the Website by third parties, including Medical Practitioner Content, and Medication Content, is beyond our control. We are not responsible for the accuracy or completeness of information available from or through our Website. You assume full risk and responsibility for the use of information you obtain from or through this site, and you agree that medcare is not responsible or liable for any claim, loss, or liability arising from the use of the information. We do not recommend or endorse any Medical Practitioner, medication or diagnostic or health-related products, items or services, and the appearance of materials on the Website relating to any such products, items or services is not an endorsement or recommendation of them. You agree to review the definitions, functionality, and limitations of the information on the Website, and to make an independent determination of their suitability for your use. We make no guarantees, representations or warranties, whether expressed or implied, with respect to information provided on the website
• 7.3. Information regarding Medical Practitioner and practice information: Information regarding Medical Practitioner and practice information found on the Website is intended for general reference purposes only. Such information found on the Website is mainly self-reported by the Medical Practitioner. Such information often changes frequently and may become out of date or inaccurate. Neither the Website nor medcare provides any advice or qualification certification about any particular Medical Practitioner. You are encouraged to independently verify any such information you see on the Website with respect to a Medical Practitioner that you seek to make an appointment with. nbsp;
• 7.4. No Professional Relationship: Please note that some of the content including text, data, graphics, images, information, suggestions, guidance, and other material that may be available on the Website (including information provided in direct response to your questions or postings) may be provided by Medical Practitioners. The provision of such content to you by medcare does not constitute delivery of health care services to you and does not create a professional relationship between medcare and you. nbsp;
• 7.5. No Medical Advice Provided: The content provided by the Website, either by medcare or by the Medical Practitioner, should not be construed under any circumstances to be an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner.
  If you rely on any of the Information provided by the Website, you do so solely at your own risk. The Information that you obtain or receive from medcare, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational and scheduling purposes only. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
• 7.6. Non-substitution of professional medical advice: The Information provided on the Website and in any other communications from or provided through medcare is not intended as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. Do not disregard, avoid or delay obtaining medical advice from a qualified health care professional because of advice that you may have obtained through the Website. Your use of Information provided on the Website is solely at your own risk. Nothing stated or posted on the Website or available through any Services is intended to be, and must not be taken to be, the practice of medicine or the provision of medical care. You acknowledge and confirm that medcare shall not be responsible for your treatment or be treated as a health care provider on account of collection of the consultation fees for private consultation by Medical Practitioner or collection of fees for Medications, for any reason whatsoever.
• 7.7. medcare DISCLAIMS ANY REPRESENTATION AND/OR WARRANTY FOR THE SECURITY, RELIABILITY, QUALITY, TIMELINESS, AND PERFORMANCE OF (I) THE WEBSITE AND ITS FEATURES; (II) MEDICAL PRACTITIONER WHO RESPONDS TO QUESTION OF A REGISTERED USER OR WHO INTERACTS PRIVATELY WITH A REGISTERED USER; (III) ANY INFORMATION, CONTENT OR ADVICE AVAILABLE ON OR RECEIVED THROUGH THE WEBSITE (IV) ACCESS TO OR ALTERATION OF USER CONTENT OR MEDICAL PRACTITIONER CONTENT (V) TRANSMISSIONS OR DATA AND (VI)ANY OTHER MATTER RELATING TO THE WEBSITE AND / OR SERVICES.
• 7.8. medcare MAKES NO WARRANTY OR REPRESENTATION THAT ANY ERRORS IN THE WEBSITE WILL BE CORRECTED EXCEPT AS REQUIRED BY LAW.
• 7.9. medcare ASSUMES NO RESPONSIBILITY AND/OR LIABILITY WITH RESPECT TO ANY USER CONTENT, LAB CONTENT OR Medical Practitioner CONTENT (AS APPLICABLE) WHICH YOU MAY POST ON THE WEBSITE AND YOU ARE SOLELY RESPONSIBLE FOR SUCH USER CONTENT POSTED ON THE SITE.
• 7.10. YOU AGREE THAT THE OPEN AND REAL-TIME NATURE OF THE PLATFORM MAKE IT IMPOSSIBLE FOR medcare TO VOUCH FOR THE VALIDITY, AUTHETICITY AND HONESTY OF USER CONTENT OR MEDICAL PRACTITIONER CONTENT. medcare IS NOT RESPONSIBLE FOR ANY USER CONTENT OR MEDICAL PRACTITIONER CONTENT ON THE SITE, OR FOR THE CONSEQUENCES OF YOU READING OR RELYING ON SUCH CONTENT.
• 7.11. THE SITE IS PROVIDED ON A "AS IS" AND "AS AVAILABLE" BASIS. NEITHER medcare NOR ANY THIRD PARTY SERVICE PROVIDERS ARE LIABLE FOR ANY TECHNICAL OR OTHER OPERATIONAL DIFFICULTIES OR PROBLEMS WHICH MAY RESULT IN LOSS OF YOUR DATA, PERSONALIZATION SETTINGS OR OTHER INTERRUPTIONS IN THE FEATURES OFFERED ON THE WEBSITE. NEITHER medcare NOR ANY THIRD PARTY IS LIABLE FOR THE DELETION, LOSS, MIS-DELIVERY, TIMELINESS OR FAILURE TO STORE OR TRANSMIT ANY USER CONTENT, LAB CONTENT OR MEDICAL PRACTITIONER CONTENT, medcare CONTENT OR YOUR PERSONALIZATION SETTINGS.
• 7.12. medcare DOES NOT PROVIDE ANY GUARANTEE AND SHALL NOT BE HELD LIABLE OR RESPONSIBLE FOR THE FAILURE TO SEND SMS OR OTHER NOTIFICATIONS OR REMINDERS TO YOU AS A FEATURE OF THE WEBSITE.
• 7.13. Neither the Medical Practitioners nor medcare shall be responsible or liable for any breach or loss of data including Personal Information caused due to events beyond the control of Medical Practitioners / medcare or due to technical reasons or third party actions.

• 8.1. To the fullest extent permitted by law, in no event will medcare or its affiliates be liable for any direct, indirect, special, incidental, punitive, exemplary or consequential damages (including, without limitation, loss of business, revenue, profits, goodwill), whether or not medcare has been warned of the possibility of such damages or could have reasonably foreseen such damages.

• 9.1. You are 18 years of age or older and that your use of the Website shall not violate any applicable law or regulation.
• 9.2. All registration information ‘You’ submit is truthful and accurate and that you agree to maintain the accuracy of such information.
• 9.3. You as a Registered or Non-Registered User will use the Website solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.
• 9.4. Your use of this Website shall be subjected to the following restrictions
  • 9.4.1. You will not delete or modify any content of the Website including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.
  • 9.4.2. You will not decompile, reverse engineer, or disassemble the content, or
  • 9.4.3. You will not remove any copyright, trademark registration, or other proprietary notices from the Website. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content. nbsp;
• 9.5. You will not use the Website and / or services in any way that is unlawful, or harms the Company or any other person or entity, as determined in the Company's sole discretion.
• 9.6. You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming", "spamming", "flooding", "trolling", "phishing" and "griefing" as those terms are commonly understood and used on the Internet.
• 9.7. You will not host, display, upload, modify, publish, transmit, update or share any information that —
  • a) belongs to another person and to which the user does not have any right to.
  • b) is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever.
  • c) harm minors in any way.
  • d) infringes any patent, trademark, copyright or other proprietary rights(s), violates any law for the time being in force.
  • e) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
  • f) impersonate another person.
  • g) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.
  • h) threatens the unity, integrity, defence, security or sovereignty of the countries in the GCC region, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

You hereby indemnify, defend, and hold medcare, the MedCare’s distributors, agents, representatives and other authorized users (Registered and Non-Registered Users, Medical Practitioners), and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from (i) Your use of the Website (ii) Your breach of provisions of this Agreement and (iii) any negligent or intentional wrongdoing on Your part. nbsp;

medcare reserves the right, in the event it finds out in its sole discretion that you breached the Agreement, to suspend and / or terminate Your user account and/or access to the Website by blocking Your IP address or email id with or without notice to You. Any suspected illegal, fraudulent or abusive activity may be grounds for suspending and / or terminating your user account and/or your access to the Website. Upon suspension or termination, your right to use the features on the Website shall immediately cease and the Company reserves the right to remove or delete your information that is available with the Company, including but not limited to login and account information. nbsp;

Upon user account termination or suspension, regardless of the reasons therefore, Your right to use the Website, User Content, Medical Practitioner Content or medcare Content immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or this site. medcare shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension of your user account or any other actions taken by us in connection with such account termination or suspension.

The interpretation of this Agreement and the resolution of any disputes arising under this Agreement shall be governed by the laws of the GCC region. nbsp;

• 13.1. medcare reserves the right to modify any part of the agreement at any time without giving you prior notice.
• 13.2. When we update the agreement, the next time you visit the website, the website will provide a message to you (which may be sent by email if you have provided your email id) which will intimate you of the amendments. You do not agree to the amendments, please do not use the Website any further.

• 14.1. Any dispute, claim or controversy arising out of or relating to this notice or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, or to your use of the Website or its features or the information to which it gives access, shall be determined by arbitration in the GCC region. The governing law of the Agreement shall be the substantive law of In the GCC region. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the Parties.
• 14.2. The Parties shall have the right to apply to a court of competent jurisdiction to obtain interim injunctive relief in respect of any dispute, pending resolution of such dispute in accordance with the Agreement.

• 15.1. Severability: If any provision of this Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from the Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.
• 15.2. Notices: All notices and other communications required or permitted hereunder to be given to a Party shall be in writing, in the English/Arabic language, and shall be sent by facsimile, e-mail, or mailed by prepaid internationally-recognized courier, or otherwise delivered by hand or by messenger, addressed to such Party's address as set forth below or at such other address as the Party shall have furnished to the other Party in writing in accordance with this provision
• 15.3. Waiver: No term of the Agreement shall be deemed waived and no breach excused, unless such waiver or consent shall be in writing and signed by the Party claimed to have waived or consented. Any consent by any Party to, or waiver of a breach by the other, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
• 15.4. Complete Understanding: The Agreement contain the entire understanding of the Parties, and there are no other written or oral understandings or promises between the Parties with respect to the subject matter of the Agreement other than those contained or referenced in the Agreement. nbsp;
• 15.5. Force Majeure: medcare shall not be liable for any downtime or delay or unavailability of the Website caused by circumstances beyond MedCare’s reasonable control, including without limitation, acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labour problems, internet service provider failures or delays, or denial of service attacks.
• 15.6. Advice of Counsel: Each Party acknowledges: (a) having fully read the Agreement in its entirety; (b) having had full opportunity to study and review the Agreement.
• 15.7. Advertisement: medcare shall have the right to place advertisements and publicity materials of its choice, including that pertaining to parties other than itself for commercial use through electronic means on the Website. nbsp;
• 15.8. Assignment: You may not assign or sub-license, without the prior written consent of medcare, the rights, duties or obligations under this Agreement, in whole or in part, to any person or entity.
• 15.9. Conflict: In the event there is any conflict between the terms set out in these Terms of Use, the Privacy Policy and any other policies applicable to specific pages of the Website, the following order of prevalence shall apply: (i) the Privacy Policy (ii) these Terms of Use (iii) any other policies applicable to specific pages of the Website.